Managed IT Service Plans
Our IT Plans
SureLock Technology's Cyber Pro Managed IT Service Plan delivers critical cybersecurity protection and IT support, focusing on safeguarding your data through Extended Email Protection, Dark Web Monitoring, and 24/7 Managed SOC vigilance. Coupled with Cyber Liability Insurance Eligibility and priority helpdesk support, it ensures rapid incident response and minimal downtime for your business.
Benefits of our Managed Services Packages
Tailored To Your Business
Cost Effectiveness
Enhanced Security
Scalability & Flexibility
Improved Efficiency
An Agnostic Approach
Our Experts Will Get You What You Need
At SureLock Technology, our approach is centered on understanding and addressing the unique IT needs of each client. We believe in providing tailored support that aligns with the specific challenges and objectives of your business. By closely collaborating with our clients, we are able to devise customized IT solutions that not only resolve current issues but also anticipate future needs.
Our client-centric approach allows us to deliver precise, effective IT management and cybersecurity services, ensuring that your business is equipped to thrive in today's digital landscape.
Evolving Expertise and Unwavering Commitment
Introducing Cyber Base & Cyber Pro!
Cyber Base
SureLock Technology's Cyber Base Managed IT Service Plan is a comprehensive IT management solution designed to keep your business running securely and efficiently. With proactive systems monitoring, regular health checks, and robust vulnerability management, we're always ahead of potential issues, minimizing downtime and ensuring system reliability. Our services include advanced ransomware detection, endpoint protection, and secure backup solutions to protect against cyber threats and data loss.
Leave your IT infrastructure in our hands for peace of mind and exceptional performance.
Cyber Pro
The Cyber Pro Package from SureLock Technology offers the pinnacle of cybersecurity, enhancing the Cyber Base Plan with top-tier security features for demanding businesses. It includes Extended Email Protection to shield against complex email threats, Dark Web Monitoring for early detection of compromised data, and a Managed Security Operations Center (SOC) for 24/7 threat surveillance and rapid response.
This package also improves eligibility for Cyber Liability Insurance, mitigating financial risks from cyber incidents. Cyber Pro is the ultimate solution for comprehensive digital protection and operational continuity.
Compare Cyber Security Plans
Cyber Base
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Systems Monitoring
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System Health Checks
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Vulnerability Management
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Ransomware Detection
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Endpoint Detection
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Backup Protection
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DaaS
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Hourly Billed Helpdesk Support Available
Cyber Pro
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Cyber Base Package Included
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Extended Email Protection
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Dark Web Monitoring
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Managed SOC
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Cyber Liability Insurance Elgibile
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Helpdesk Support
Cyber Base Plan Details
At SureLock Technology, we understand the complexities and challenges that come with managing IT systems. That's why we've introduced the Cyber Base Managed IT Service Plan - a comprehensive solution designed to ensure your business operates smoothly, securely, and efficiently.
Systems Monitoring
Our proactive systems monitoring approach means we're always one step ahead. By continuously overseeing your IT infrastructure, we can swiftly identify and address potential issues before they escalate. This vigilance is key to minimizing downtime and maintaining optimal performance across all your systems.
System Health Checks
Regular health checks are crucial for the longevity and reliability of your IT environment. Our thorough assessments cover every aspect of your system's performance, ensuring that hardware, software, and networks are functioning at their best. These routine evaluations help prevent unexpected failures, securing your operations against unforeseen disruptions.
Vulnerability Management
In the face of ever-evolving cyber threats, our vulnerability management service is your first line of defense. We meticulously scan and analyze your systems to identify vulnerabilities, applying timely patches and updates to fortify your defenses. This proactive stance protects your data and complies with industry standards and regulations, safeguarding your reputation and customer trust.
Ransomware Detection
Ransomware poses a significant threat to businesses of all sizes. Our advanced ransomware detection tools and strategies are specifically designed to identify and neutralize ransomware attacks. By implementing cutting-edge security measures, we ensure your data remains inaccessible to unauthorized users, effectively mitigating the risks of data theft and loss.
Endpoint Detection
Endpoints are often the target of cyber-attacks due to their accessibility. Our endpoint detection service employs sophisticated technology to monitor and protect every device connected to your network. From laptops to smartphones, we ensure comprehensive security, preventing breaches and safeguarding your critical data.
Backup Protection
Data is the backbone of your business, and its protection is non-negotiable. Our backup protection services provide a secure, encrypted backup solution, ensuring your data is recoverable in the event of an incident. With our support, you can rest assured that your data integrity and continuity are preserved, no matter what challenges arise.
Cyber Pro Plan Details
Building upon the foundation of our Cyber Base Managed IT Service Plan, the Cyber Pro Package introduces an advanced layer of protection and support designed for businesses that demand the highest level of cybersecurity.
Extended Email Protection
Email remains a critical yet vulnerable vector for cyber threats in today's digital age. Our Extended Email Protection feature provides a comprehensive defense against the most sophisticated email threats. Utilizing advanced filtering techniques, threat intelligence, and encryption protocols, we safeguard your email communications from phishing, malware, spam, and targeted cyber attacks, ensuring the integrity and confidentiality of your sensitive information.
Dark Web Monitoring
The dark web is a clandestine segment of the internet where cybercriminals exchange stolen information. Our proactive Dark Web Monitoring service continuously scans these hidden realms for any signs of your business's data. Upon detecting compromised credentials or confidential information, we immediately alert you and provide strategic guidance to prevent misuse, identity theft, and potential financial loss, ensuring a swift and effective response to protect your business.
Managed SOC (Security Operations Center)
The Cyber Pro package includes access to our Managed Security Operations Center (SOC), offering round-the-clock monitoring and analysis of your IT environment. Our team of cybersecurity experts utilizes cutting-edge technology to detect, analyze, and respond to cyber threats in real-time. This continuous surveillance and rapid incident response capability significantly reduces the risk of security breaches, ensuring the ongoing protection of your digital assets.
Cyber Liability Insurance Eligibility
Recognizing the financial impact of cyber incidents, our Cyber Pro plan facilitates eligibility for Cyber Liability Insurance. This coverage is designed to mitigate the financial risks associated with data breaches, cyber-attacks, and other security incidents. By meeting the stringent security standards required for insurance eligibility, your business is better positioned to recover from potential financial losses resulting from cyber incidents.
Enhanced Helpdesk Support
The Cyber Pro package guarantees priority access to our Enhanced Helpdesk Support, offering immediate, expert assistance for all your IT needs. Whether you require troubleshooting, technical support, or cybersecurity advice, our dedicated team is available to provide the help you need to keep your operations running smoothly. With faster response times and specialized expertise, we ensure that your IT challenges are resolved promptly and efficiently.
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Frequently Asked Questions
Q What is IT management, and why is it important for businesses?
IT management refers to the process of planning, organizing, and overseeing an organization's information technology resources and infrastructure. It is crucial for businesses because it ensures that IT systems and resources are effectively utilized to support the organization's goals and operations, enhance productivity, and maintain security.
Q What are the primary responsibilities of an IT management team or department?
The primary responsibilities of an IT management team or department include managing hardware and software assets, overseeing network infrastructure, ensuring data security, implementing IT policies and procedures, providing technical support to end-users, planning for technology upgrades, and aligning IT strategies with the organization's overall objectives.
Q How can IT management help in improving cybersecurity?
IT management plays a critical role in enhancing cybersecurity by implementing robust security measures, regularly updating software and systems to patch vulnerabilities, conducting security audits, educating employees about security best practices, and responding swiftly to security incidents. A well-managed IT environment is more resilient against cyber threats.
Q What are some best practices for effective IT management within an organization?
Effective IT management involves several best practices, including proactive monitoring and maintenance of IT systems, creating and regularly updating IT documentation, implementing a disaster recovery plan, staying informed about emerging technologies, fostering collaboration between IT and other departments, and continuously evaluating and optimizing IT processes for efficiency and cost-effectiveness.